Key Responsibilities :

- Handle inbound and outbound customer calls professionally
- Resolve customer complaints and issues in a timely manner
- Maintain accurate records of customer interactions
- Provide product/service information clearly to customers
- Follow company policies and service standards
- Escalate complex issues to the concerned department when required
- Ensure high levels of customer satisfaction and retention

Required Skills & Qualifications :

- Excellent verbal and written communication skills
- Valuable listening and problem-solving abilities
- Ability to handle customers calmly and professionally
- Basic computer knowledge (MS Office, CRM systems)
- Ability to work in shifts (if required)
- Team player with a positive attitude

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Care Executive (Ranchi)
🏢 BDV Private
📍 Ranchi