Job Summary

Key Responsibilities

- Provide accurate information about Remark HR services and solutions
- Resolve customer complaints in a timely and professional manner
- Maintain records of customer interactions and transactions
- Coordinate with internal teams to ensure quick issue resolution
- Follow up with customers to ensure satisfaction and closure of issues
- Assist in onboarding recent clients and providing basic product training
- Meet daily/weekly performance targets (response time, resolution rate, etc.)

Required Skills & Qualifications

- Bachelor’s degree in any field
- Good verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Ability to handle pressure and manage multiple tasks
- Customer-centric attitude

Preferred Skills

- Experience in HR software / SaaS-based products
- Prior experience in customer support or call center roles
- Knowledge of CRM tools (Zoho, Salesforce, Freshdesk, etc.)

Pay: ₹10,452.78 - ₹22,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Support Executive (Cse) (Indore)
🏢 Visko Group
📍 Indore