Location : Panchkula Shift : Night Shift (6:30 PM - 3:30 AM) Working Days : Monday to Friday

Job Summary: Key Responsibilities:

- Accurately enter customer orders into the system.
- Coordinate with internal teams (operations, logistics, warehouse, etc.) to release and fulfill orders.
- Track orders to ensure timely dispatch and delivery.
- Communicate order status updates to customers.
- Handle post-delivery queries, concerns, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Ensure high levels of customer satisfaction through professional communication.

Required Skills & Qualifications:

- Graduate in any discipline.
- Mandatory : International calling experience.
- Excellent verbal and written English communication skills.
- Comfortable working in night shifts (6:30 PM - 3:30 AM).
- Robust coordination and multitasking abilities.




- Good knowledge of MS Office and CRM/ERP systems.
- Problem-solving mindset with attention to detail.

Job Types : Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits :

- Commuter assistance
- Leave encashment
- Paid sick time
- Paid time off

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- total work: 1 year (required)
- Customer service: 1 year (required)

Language :

- English (required)

Location :

- Panchkula, Haryana (required)

Shift availability:

- Night Shift (required)

Work Location: In person

📌 Customer Support Executive (Panchkula)
🏢 Champion Products
📍 Panchkula