Department: Creator Success

Experience Required: Relevant experience in customer support, community management,

or creator relations

Location: In-office | Full-time

Salary Range: 20-25K Monthly CTC

Openings: 2

Role Overview

As part of the Creator Success team, you'll be the primary point of contact for creators on

the platform. Your mission is to onboard, support, and empower creators to maximize their

earnings and engagement on Fancall.

Key Responsibilities

- Onboard new creators and guide them through the platform
- Build and maintain strong, long-term relationships with creators
- Help creators improve their earnings and engagement metrics
- Track creator performance and provide regular feedback and support
- Solve day-to-day issues and act as a trusted advisor to creators
- Identify opportunities to enhance the creator experience
- Experience: Background in customer support, community management, or

creator/talent management

- People-oriented:



Genuinely enjoys working with people and solving their problems
- Strong communicator: Clear, empathetic, and responsive
- Organized: Ability to manage multiple relationships and track performance efficiently
- Proactive: Takes initiative to follow up and support creators consistently
- Team player: Comfortable working in a fast-paced, in-office setting
- Growth mindset: Eager to learn and help others grow
- High energy: Brings positivity and enthusiasm to the role

What We Offer

- Real ownership and impact within a growing creator ecosystem
- Direct influence on creator success and platform growth
- Opportunity to build meaningful relationships in the creator economy
- Collaborative, energetic work environment

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Representative (Bodakdev)
🏢 Fancall Private
📍 Bodakdev