09 Nov
|
Gifts Boutique
|
Kochi
09 Nov
Gifts Boutique
Kochi
Hiring: E-Commerce Sales & Customer Support Executive
Position
E-Commerce Sales & Customer Support Executive
Location
Kadavanthra, Kochi
Salary
₹15,000 - ₹25,000 per month
Responsibilities :
- Handle customer enquiries through WhatsApp, Instagram, and Website
- Guide customers with gift selections and customization options
- Manage online sales and convert enquiries into orders
- Coordinate personalized and customized gift requirements
- Follow up with customers regarding payments and order confirmation
- Support website order management and customer updates
- Coordinate with internal team for smooth order processing
- Maintain professional and friendly customer communication
Skills Required :
- Good communication skills in English and Malayalam
- Basic computer and social media knowledge
- Ability to handle customers professionally
- Rapid typing and chatting skills
- Sales and customer support experience preferred
- Knowledge in Instagram, WhatsApp Business, and online sales is an advantage
Preferred
- Experience in e-commerce, gifting, fashion, or retail industry
- Positive attitude and willingness to learn
Send your Resume to: Call / WhatsApp: (phone hidden)
Company
Angroos Gifts & Corporate Gifting Kadavanthra, Kochi
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Paid sick time
- Paid time off
Work Location: In person
📌 Online Sales & Customer Support Executive (Kochi)
🏢 Gifts Boutique
📍 Kochi