Online Sales & Customer Support Executive (Kochi)

Online Sales & Customer Support Executive (Kochi)

09 Nov
|
Gifts Boutique
|
Kochi

09 Nov

Gifts Boutique

Kochi

Hiring: E-Commerce Sales & Customer Support Executive

Position

E-Commerce Sales & Customer Support Executive

Location

Kadavanthra, Kochi

Salary

₹15,000 - ₹25,000 per month

Responsibilities :

- Handle customer enquiries through WhatsApp, Instagram, and Website
- Guide customers with gift selections and customization options
- Manage online sales and convert enquiries into orders
- Coordinate personalized and customized gift requirements
- Follow up with customers regarding payments and order confirmation
- Support website order management and customer updates
- Coordinate with internal team for smooth order processing
- Maintain professional and friendly customer communication

Skills Required :

- Good communication skills in English and Malayalam
- Basic computer and social media knowledge




- Ability to handle customers professionally
- Rapid typing and chatting skills
- Sales and customer support experience preferred
- Knowledge in Instagram, WhatsApp Business, and online sales is an advantage

Preferred

- Experience in e-commerce, gifting, fashion, or retail industry
- Positive attitude and willingness to learn

Send your Resume to: Call / WhatsApp: (phone hidden)

Company

Angroos Gifts & Corporate Gifting Kadavanthra, Kochi

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Paid sick time
- Paid time off

Work Location: In person

📌 Online Sales & Customer Support Executive (Kochi)
🏢 Gifts Boutique
📍 Kochi

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