Location : [gurugram haryana] Salary : [25k] Experience Required : 6 Months to 2 Years (Freshers with good communication skills can also apply)
Key Responsibilities :
- Handle incoming and outgoing customer calls.
- Maintain and update customer database.
- Follow up with clients for inquiries, appointments, and payments.
- Resolve customer queries and complaints in a timely manner.
- Coordinate with sales and other departments for smooth operations.
- Maintain daily call reports and customer feedback records.
- Build and maintain strong relationships with clients.
Required Skills :
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Excel, MS Word).
- Ability to handle customer queries professionally.
- Good follow-up and convincing skills.
- Positive attitude and team player.