Job Title Retail Sales Associate

Position Type Full-time

Organization Wood & Grains, Karmanghat, Hyderabad

Job Location Hyderabad

Number of Vacancies 2

Contact Person Mayank Patel - (phone hidden)

Wood & Grains is one of the top players in House & Construction space dealing with interior products such as plywood, laminates, veneer, and wall

- papers.

About Us As a company, Wood & Grains has been into business since 2019. It has been booming very well and we look forward to growing our market across the south region.

The promoters of the company have the retail experience of 30 years.

We are looking for a Retail Sales Associate to provide excellent customer service and meet sales quotas for our business.

- Profile sent and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

- Selling and Customer Relationship Management
- Delivers superior customer service
- Effective listening, communication (verbal and written), and negotiating skills
- Accuracy and attention to detail

Expected Skillset Professional demeanor

- Demonstrated success in growing sales or generating leads
- Able to handle difficult customers with diplomacy and tact
- Problem-solving and analytical ability
- Greet and direct customers
- Provide accurate information (e.g., product features, pricing, and after-sales services)

Roles and Responsibilities Answer Customers Questions About Specific Products/services

- Work with customers or their representatives in planning and product selection
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Uses strong consultative sales skills and interpersonal skills (both oral and written), attention to detail, strong follow-up skills and motivation
- Possess a professional, knowledgeable, positive,



and energetic attitude
- Ensure racks are fully stocked
- Manage returns of merchandise
- Maintain accurate and organized files
- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers
- Develop long-term relationships with customers
- Use appropriate office technologies and computers to process and track orders and maintain excellent communication with all contacts
- Assist with special projects such as special events and display changes & maintain the showroom as a professional place of business
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the management
- Stay updated with new products/services

Qualifications Required Bachelors in Commerce

Years of Experience Freshers

- Zeal and passion engage with customers
- Valuable thinker and implementer

Additional Factor Ability to liaise with customers and across levels of management

- Good written and communication skills
- Working knowledge of Ms Office

Package As per the organization norms and industry practice

Urgency of Hire Immediate

Contact Person Mayank Patel - (phone hidden)

Job Types : Full-time, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Karmanghat, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How would to Welcome a client when He or She enters the Store ?

Will you be Able to handle two clients at the same time ? One client is With you and other is on a phone call with you ?

Education :

- Bachelor's (required)

Experience :

- Retail sales: 1 year (preferred)
- total work: 1 year (required)
- job: 1 year (required)

Language :

- English, Hindi and Telugu (required)
- Telugu (preferred)
- English (required)

License/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

📌 Retail Sales (Kharmanghat)
🏢 WOOD AND GRAINS
📍 Kharmanghat