Contract Type :Full time, Permanent Location :Noida

JOB OVERVIEW

ABOUT THE ROLE

- Interacting with agents as required during the Admissions process, and liaising with internal stakeholders to resolve issues as required
- Processing of cancellations and associated financial adjustments as required
- Assisting with ad-hoc administrative or process improvement tasks as required.

ABOUT YOU

- Work experience within an administrative and/or customer service environment.
- Experience of using computerized systems/databases to achieve work goals and tasks.
- Proven experience within an international education related role, preferably within an International Admissions workplace.
- Highly organised; able to prioritise activities and work to tight deadlines.
- Resilient, self-motivated and able to work independently on a day to day basis.
- Flexible and adaptable to change.
- Excellent attention to detail and able to interpret and follow complex processes.
- Strong customer services ethic
- A strong collaborator who works well with other teams in Global Admissions and the wider business.
- Excellent communication skills, both written and oral.
- Willingness to work flexible shifts with rotational week-offs as per business needs

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world,



creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted

- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.

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📌 Global Admissions Executive (Noida)
🏢 Study Group
📍 Noida