Call Center skilled handles inbound and outbound customer interactions to resolve queries, provide information, and ensure customer satisfaction. The role focuses on communication, problem-solving, and service quality while meeting performance targets and maintaining accurate customer records in fast-paced support environments.

Key Responsibilities :

- Handle inbound and outbound customer service calls
- Resolve customer complaints efficiently with positive communication
- Provide accurate product and service information clearly
- Maintain detailed records of customer interactions daily
- Meet call handling, quality, and productivity targets
- Follow company policies and standard operating procedures
- Escalate complex issues to senior support teams
- Build strong customer relationships through professional behavior.

Skill & Experience :





- Excellent verbal and written communication skills required
- Strong problem solving and decision making abilities
- Ability to work under pressure and targets
- Basic computer knowledge and CRM system familiarity
- Active listening skills with customer focused attitude
- Time management skills with multitasking capability.

Note : Salary depends on experience and skills and is paid in local currency.- Date Posted

- January 29, 2026- Location

- Faridabad, India- Offered Salary:

- 570000 - 640000 / year- Expiration date

- December 21, 2027- Experience

- 1 Year- Gender

- Both- Qualification

- Bachelor Degree

📌 Call Center (Faridabad)
🏢 Hope Global School
📍 Faridabad