We are looking for dedicated and customer-focused CRM Executives to join our team in the Manufacturing Industry.
Position: CRM Executive - 02
Salary : ₹22,000 to ₹27,000 CTC
Experience: Relevant experience preferred
Industry Preference: Manufacturing Company Experience Preferred
About the Company: The company is a one-stop solution for all your Graphite needs. They are one of the largest manufacturers of Graphite Electrodes & Graphite Components, known for delivering superior quality graphite products as per industry standards.
Their products are widely used across multiple industries for their durability, efficiency, and reliability. They are the right choice for die & mold making businesses looking to scale and take their operations to the next level.
Key Responsibilities: - Manage customer relationships and client coordination
- Handle customer queries, follow-ups, and service support
- Maintain CRM records and customer databases
- Coordinate with sales and production teams for smooth order processing
- Ensure timely communication and customer satisfaction
- Prepare reports and documentation related to customer service
Required Skills: - Solid communication and coordination skills
- Experience in customer relationship management
- Good knowledge of documentation and reporting
- Client handling and follow-up expertise
- Basic computer and CRM software knowledge
- Problem-solving and customer-focused approach