- Make outbound calls to prospective and existing customers.
- Explain the company's products and services clearly.
- Generate leads and schedule appointments for the sales team.
- Follow up with interested customers and maintain regular communication.
- Handle customer queries and resolve concerns professionally.
- Maintain accurate records of calls, customer interactions, and follow-ups in the CRM or database.
- Achieve daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales and support teams for customer requirements.
Required Skills :
- Excellent verbal communication skills in Hindi and English (additional regional languages are a plus).
- Strong convincing and negotiation skills.
- Good listening and interpersonal skills.
- Basic computer knowledge (MS Office/CRM software).
- Ability to work under targets and deadlines.
- Positive attitude and customer-focused approach.
Qualifications :
- Minimum qualification: 12th Pass or Graduate.
- Freshers are welcome; prior experience in telecalling, telesales, or customer service is preferred.
Salary & Benefits
- Fixed salary + attractive incentives.
- Performance-based bonuses.
- Training and career growth opportunities.
- Friendly and supportive work workplace.
Working Hours
- Full-time
- 6 days a week (as per company policy)