Store Manager - Indiehouse Concept Store

Indiehouse is a multi-brand lifestyle concept store bringing together fashion, accessories, home, art, and culture under one roof. Along with our carefully curated retail experience, we’ve now expanded into a café space — creating a vibrant destination where people come to shop, work, meet, discover, and experience community.

We are looking for a highly dynamic and experienced Store Manager who can lead operations across retail and café, build strong teams, create exceptional customer experiences, and work closely with the founders to grow Indiehouse into one of Jaipur’s leading lifestyle destinations.

Position : Store Manager Location : Jaipur Type : Full-Time

Role Overview

The Store Manager will be responsible for the overall functioning, growth, and energy of the store. This role goes beyond traditional retail management — we are looking for someone who understands hospitality, lifestyle retail, customer psychology, team leadership, visual merchandising, and operational excellence.

Key Responsibilities

- Store & Operations Management:

- Oversee day-to-day operations of the entire concept store including retail and café operations

- Ensure smooth coordination between retail staff, café staff, inventory teams, and founders

- Maintain high standards of store presentation, cleanliness, VM, ambience, music, and customer experience

- Create systems and SOPs for efficient store functioning

- Handle store opening/closing procedures, vendor coordination, maintenance, and operational troubleshooting

Team Leadership:

- Lead, train, motivate, and manage the retail and café teams
- Build a strong culture of professionalism, warmth, accountability, and energy
- Conduct staff training on customer interaction, sales, product knowledge, and hospitality
- Manage staff schedules,



attendance, performance reviews, and hiring support
- Ensure the team maintains high energy and excellent customer engagement at all times

Customer Experience & Sales:

- Deliver an exceptional customer experience that reflects the Indiehouse brand identity
- Build relationships with regular customers and high-value clients
- Handle escalations, customer feedback, and service recovery professionally
- Drive sales performance and achieve monthly targets
- Identify opportunities to improve conversion, repeat customers, and overall store revenue

Brand & Merchandising Management:

- Coordinate with multiple partner brands and ensure proper representation in-store
- Monitor inventory movement, replenishment, stock display, and product performance
- Work closely with founders on launches, pop-ups, events, collaborations, and activations
- Maintain strong visual merchandising standards across categories

Café Coordination:

- Oversee café service quality and customer experience
- Coordinate with café staff for smooth daily functioning
- Ensure hygiene, service standards, and café ambience are maintained
- Work with the team to create a seamless integration between retail and café experiences

Strategy & Founder Collaboration:

- Work directly with the founders on business growth and customer engagement strategies
- Share ideas for improving store experience, community building, events, and operations




- Analyze sales trends, customer behaviour, and operational performance
- Take ownership and think like a business leader rather than just an employee

Requirements :

- 4-8+ years of experience in retail, hospitality, lifestyle, fashion, café, or concept-store management

- Solid leadership and team management experience

- Excellent communication and interpersonal skills

- Strong understanding of premium customer experience and hospitality

- Experience handling multi-brand retail operations is preferred

- Highly organized, proactive, and solution-oriented

- Comfortable working in a fast-paced and evolving environment

- Strong aesthetic sense and understanding of lifestyle retail

- Ability to manage both operational details and larger business goals

- We are looking for someone who:

- Brings strong leadership presence and positive energy

- Understands both retail and hospitality culture

- Loves working with people and building teams

- Has a sharp eye for customer experience and aesthetics

- Can take ownership and independently drive operations

- Wants to grow with a modern lifestyle and community-driven brand

Compensation:

- Competitive salary based on experience
- Performance incentives
- Growth opportunities within the company

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits :

- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Ability to commute/relocate:

- Jaipur, Rajasthan (Jaipur): Reliably commute or planning to relocate before starting work (required)

Education :

- Bachelor's (required)

Experience :

- Retail management: 3 years (required)

Language :

- English (required)

Location :

- Jaipur, Rajasthan (Jaipur) (preferred)

Willingness to t

📌 Retail Store Manager (Jaipur)
🏢 Indieboho Ventures
📍 Jaipur