Job Description - Team Leader (Sales & Collection)

Location : Samastipur, Bihar Company : Khushbu Auto Finance Ltd. (KAFL)

About Company

Khushbu Auto Finance Ltd. (KAFL) is a Non-Banking Financial Company (NBFC) specializing in vehicle finance, particularly for three-wheelers. Incorporated in 1994 and a wholly-owned subsidiary of Atul Auto Limited, KAFL serves as the captive financing arm of the company. With over 100 branches across 14 states, KAFL has established a strong presence in vehicle financing and customer service across India.

Position

Team Leader - Sales & Collection

Reporting To

Branch Manager / Area Manager

Job Summary

Key ResponsibilitiesSales Responsibilities

- Lead and supervise Sales Executives for achieving monthly business targets.
- Generate vehicle finance business through dealers, direct marketing, and field activities.
- Develop and maintain strong relationships with dealers and channel partners.
- Identify new business opportunities and expand market coverage.
- Ensure quality customer acquisition and proper documentation.
- Monitor disbursement pipeline and coordinate with internal departments for timely processing.

Collection Responsibilities

- Lead collection activities to achieve collection efficiency and portfolio quality targets.
- Monitor overdue accounts and ensure timely recovery of installments.
- Plan and execute collection strategies for delinquent accounts.
- Conduct field visits for high-risk and overdue cases.
- Coordinate with customers, guarantors, dealers, and recovery agencies for collections.
- Support legal and repossession activities wherever required.

Team Management

- Manage, guide, and motivate the sales and collection team.
- Allocate targets and monitor individual performance.




- Conduct regular field visits and performance reviews.
- Provide training and coaching to team members.
- Ensure compliance with company policies and processes.

Reporting & MIS

- Prepare daily, weekly, and monthly performance reports.
- Track business, collection, and portfolio performance.
- Maintain accurate records and submit timely MIS reports.

Eligibility Criteria

- Graduate in any discipline (MBA preferred).
- Minimum 3 to 5 years of experience in Sales, Collection, or Team Handling in NBFC, Banking, Vehicle Finance, or Microfinance sector.
- Experience in commercial vehicle, three-wheeler, or auto finance industry will be preferred.
- Strong leadership, negotiation, and customer handling skills.
- Valuable knowledge of the local market and collection practices.

Required Skills :

- Team Leadership
- Sales & Business Development
- Collection & Recovery Management
- Dealer Relationship Management
- Portfolio Management
- Communication & Negotiation Skills
- MS Office & Reporting Skills

Compensation & Benefits

- Competitive Salary + Performance Incentives
- PF & ESIC included in CTC
- Gratuity as per statutory norms
- Group Personal Accident Insurance Policy
- Group Medical Insurance Policy (Coverage up to ₹1.25 Lakhs)
- 35 Paid Leaves per Year after completion of one year of service
- Strong local market knowledge of Samastipur and surrounding areas.
- Ability to handle both business sourcing and collection functions effectively.
- Willingness to travel extensively within the assigned territory.
- Possession of a valid two-wheeler and driving license will be preferred.

Pay: ₹24,000.00 - ₹31,000.00 per month

Benefits :

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Team Leader (Sales & Collection) (Samastipur)
🏢 Khushbu Auto Finance
📍 Samastipur