Location : Delhi Hatt INA Department : Operations Reports To : Operations Manager / Logistics Manager Experience :2+
About the Company
We are a growing and performance-driven logistics organization committed to operational excellence and customer satisfaction. We are looking for a detail-oriented and proactive Process Coordinator to strengthen our logistics operations and drive continuous process improvements.
Job Summary
Key Responsibilities
Process Monitoring & Optimization
- Analyze logistics workflows to identify inefficiencies and bottlenecks.
- Recommend and implement process improvements to enhance operational efficiency and reduce costs.
- Support continuous improvement initiatives within the department.
Cross-Functional Coordination
- Act as a liaison between Operations, Warehouse, Transportation, Sales, and Customer Service teams.
- Ensure smooth execution of shipments and operational activities.
- Facilitate clear communication across internal departments and external partners.
Reporting & Documentation
- Maintain accurate process documentation and SOPs.
- Track and report key performance indicators (KPIs) such as:
- On-time delivery performance
- Order fulfillment rate
- Transportation costs
- Service level compliance
- Prepare MIS reports for management review.
Compliance & Quality Control
- Ensure adherence to company policies, safety regulations, and industry standards.
- Monitor operational compliance and maintain process discipline.
Issue Resolution & Troubleshooting
- Identify and resolve operational discrepancies such as delays, shipment errors, or inventory mismatches.
- Coordinate with relevant teams for timely corrective actions.
Vendor & Partner Management
- Coordinate with transporters, vendors, and third-party logistics partners.
- Monitor service quality and ensure adherence to agreed SLAs.
Training & Process Support
- Assist in training team members on SOPs and operational procedures.
- Support team performance improvement initiatives.
Required Skills :
- Strong understanding of logistics and supply chain operations.
- Proficiency in MS Excel (mandatory), Word & PowerPoint.
- Experience with TMS/WMS software is an advantage.
- Strong analytical and problem-solving skills.
- Excellent communication and coordination abilities.
- High attention to detail and process-driven approach.
- Ability to manage multiple priorities in a fast-paced environment.
What We Offer
- Market-competitive salary package
- Career growth and learning opportunities
- Dynamic and professional work environment
- Collaborative team culture focused on operational excellence
How to Apply
Phone : (phone hidden)
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits :
- Health insurance
- Provident Fund
Work Location: In person
📌 Process Coordinator (Delhi)
🏢 PCCS Logistics Private
📍 Delhi
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