Job Description (JD) - CRM Executive/ Sales Executive

Company : Sarvda Mishita Enterprises LLP Position : CRM Executive (Customer Relationship Management)/ Sales Executive Experience : Fresher to 1 Year Salary Range : ₹10,000 - ₹18,000 per month Location : Ghaziabad, Uttar Pradesh Employment Type : Full-Time

Job Summary

Key Responsibilities

- Maintain and update customer information in the CRM system.
- Follow up with existing and potential customers regarding products and services.
- Resolve customer complaints and provide appropriate solutions.
- Coordinate with internal departments to ensure timely customer support.
- Maintain records of customer interactions and transactions.
- Generate daily, weekly, and monthly CRM or Sales reports.
- Build and maintain strong customer relationships.
- Assist in customer retention and satisfaction activities.
- Ensure timely follow-up on leads and customer requirements.

Required Skills :





- Good verbal and written communication skills.
- Customer service orientation and problem-solving ability.
- Ability to work in a team workplace.
- Good organizational and time-management skills.
- Basic knowledge of CRM software will be an added advantage.

Educational Qualification

- Graduate in any stream (B.Com, BBA, BA, B.Sc., or equivalent).
- Freshers are welcome to apply.
- Positive attitude and willingness to learn.
- Good interpersonal skills.
- Ability to handle customer queries professionally.
- Basic computer proficiency.

Benefits :

- Competitive salary package.
- Career growth opportunities.
- Professional work environment.
- Training and development support.

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits :

- Paid sick time

Work Location: In person

📌 Junior Sales Executive (Sahibabad)
🏢 Mishita Enterprises
📍 Sahibabad