- Booking & Itinerary Management : Coordinate and confirm flights, hotels, transfers, and tours, ensuring accuracy in travel plans.
- Logistics & Vendor Relations : Liaise with vendors (hotels, transporters) to negotiate rates and resolve operational issues.
- Customer Service : Provide on-the-go support for travelers, handling disruptions or emergencies to ensure customer satisfaction.
- Operational Support : Process bookings, maintain records, and handle invoicing, payments, and expense tracking.
- Process Improvement : Streamline workflows, implement safety procedures, and assist in developing new travel products. Indeed Job Search +7
Required Qualifications & Skills
- Experience : 1-2+ years in travel operations, tourism, or a related coordination role.
- Technology Proficiency : Experience with travel booking software, CRM systems (e.g., Salesforce), and itinerary builders (e.g., Travefy).
- Soft Skills : Exceptional problem-solving, organizational, and communication skills.
- Knowledge : Familiarity with both domestic and international travel logistics and regulations