- Maintain and update customer records in CRM system.
- Coordinate with the Sales team for lead updates and follow-ups.
- Manage post-sales customer support and resolve customer concerns.
- Schedule site visits and customer meetings.
- Prepare daily, weekly, and monthly CRM reports.
- Ensure timely follow-up with prospective and existing clients.
Requirements :
- Graduate in any discipline
- 1-3 years of CRM or customer service experience (Real Estate experience preferred.
- Positive communication and interpersonal skills.