09 Nov
|
Ravindra Electricals
|
Phulwari Sharif
09 Nov
Ravindra Electricals
Phulwari Sharif
Responsibilities :
- Handle customer relationship management activities for automobile sales and service.
- Maintain and update customer data in CRM software accurately.
- Follow up with new and existing customers for feedback, service reminders, and satisfaction surveys.
- Coordinate with sales and service teams to ensure smooth customer communication.
- Manage inbound and outbound customer calls related to inquiries, complaints, and appointments.
- Ensure timely resolution of customer issues and escalate when required.
- Prepare daily, weekly, and monthly CRM reports.
- Maintain high customer satisfaction and retention levels.
Job Types : Full time, Permanent
Pay: ₹13,000.00 - ₹17,000.00 per month
Benefits :
- Cell phone reimbursement
Work Location: In person
📌 Automobile CRM (Phulwari Sharif)
🏢 Ravindra Electricals
📍 Phulwari Sharif