Date live: 07/17/2026

Business Area: GTIS

Area of Expertise: Technology

Contract: Permanent

Reference Code: JR-(phone hidden)

Join us as a Mainframe Infrastructure Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets.

To be successful as a Mainframe Infrastructure Analyst, you should have experience with: Basic/ Essential Qualifications :

- Have good knowledge of COBOL, DB2, IMS, CICS, REXX, JCL, TWS
- Has expert knowledge of REXX.
- Has Expert knowledge of the TWS scheduling tool and JCL (Job control language).
- Having prior experience on Test Environment support.
- Analytical ability including root cause identification and pro-active service improvement.
- Proactive identification of possible major incidents. Provides the governance, technical authority, leadership, and direction necessary for the resolution of technical issues.
- Subject matter expert in one or more key area and can represent the whole of the Infrastructure Component to a wider audience. Can act as a contact person for the area for recent high scope infrastructural changes.
- Provides direction for technology within specialist area. Demonstrates broad-based view of business issues and activities. Demonstrates excellent influencing skills to input into the platform strategy for Barclays.
- Outstanding problem diagnosis using analytical skills.

Desirable skillsets/ good to have :

- Have good knowledge of Mainframe Testing Infrastructure




- Analytical ability including root cause identification and proactive service improvement.
- Effective in working both independently and within a team, with mínimal guidance.
- Continuously improves personal technical knowledge and acts as a SME within area

This role is based out of Chennai.

Purpose of the role

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

- Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
- Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
- Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
- Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
- Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.




- Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Analyst Expectations

- To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
- Requires in-depth technical knowledge and experience in their assigned area of expertise
- Thorough understanding of the underlying principles and concepts within the area of expertise
- They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Takes responsibility for end results of a team’s operational processing and activities.
- Escalate breaches of policies / procedure appropriately.
- Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
- Advise and influence decision making within own area of expertise.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with rele

📌 Mainframe Infrastructure Analyst (Chennai)
🏢 Barclays
📍 Chennai