Key Responsibilities of a Telecaller

- Make Outbound Calls :

- Contact potential customers to inform them about company services and generate interest.

- Handle Inbound Inquiries :

- Answer customer queries professionally and provide accurate information about products/services.

- Explain Services Clearly :

- Describe company offerings (Website Development, CRM, HMS, Digital Marketing, etc.) in a convincing manner.

- Maintain Call Records :

- Update customer details, call status, and follow-up notes in CRM or Excel.

- Follow-Up with Prospects :

- Schedule and conduct follow-up calls to convert leads into clients.

- Achieve Daily Task :

- Meet call and conversion task set by the management.

- Build Customer Relationships :





- Maintain valuable communication and positive relationships with clients.

- Coordinate with Sales Team :

- Transfer qualified leads to the sales or technical team for closing deals.

- Collect Feedback :

- Gather customer feedback to improve services and strategy.

Requirements :

- Good Communication Skills (Hindi & English)
- Confidence & Persuasion Ability
- Basic Computer Knowledge
- On Time Task-Oriented Mindset
- Positive & Professional Attitude

Job Types : Full-time, Fresher

Pay: From ₹120,000.00 per year

Work Location: In person

📌 Tele Caller Executive (Lucknow)
🏢 Loknirnay IT Solutions
📍 Lucknow