Job Summary

We are seeking a highly motivated and detail-oriented Operations Executive to join our team and play a key role in ensuring the smooth day-to-day functioning of our business. This is an excellent entry-level opportunity for a fresh graduate to build a career in operations, administration, or management.

Key Responsibilities

Daily Operations & Coordination :

- Assist in coordinating daily operational activities across departments to ensure a smooth workflow.
- Coordinate with internal teams (e.g., Production, QC, Dispatch, Accounts, Customer Support) and external stakeholders (vendors, clients).
- Handle and follow up on orders, dispatches, and payments, ensuring timely completion of tasks.
- Support in vendor management and client communication, maintaining strong working relationships.

Data Management & Reporting :

- Maintain and update records, reports, and documentation, including daily MIS reports for different clients.
- Utilize MS Excel and other tools to analyze and present data for decision-making purposes.
- Prepare presentations and reports on operational metrics for senior management.

Process Improvement & Compliance :

- Monitor workflows and identify areas for process improvement to enhance efficiency.
- Assist in the implementation of operational policies and procedures.
- Ensure compliance with company policies, procedures, and service standards.

Customer & Issue Resolution :

- Handle customer queries, provide solutions,



and ensure customer satisfaction.
- Refer unresolved grievances or special requests to the operations manager.

Required Skills & Qualifications

Education :

- Bachelor's degree in Business Administration, Commerce, Management, Logistics, or a related field is preferred.

Essential Skills :

- Communication : Excellent verbal and written communication skills in English. Proficiency in local/regional languages is a plus.
- Technical Proficiency : Basic to advanced knowledge of MS Office, especially MS Excel and PowerPoint. Knowledge of Google Suite is a plus.
- Soft Skills : Strong interpersonal skills, excellent organizational and time-management abilities, and a proactive problem-solving mindset.
- Attributes : Detail-oriented, reliable, adaptable, and able to multitask in a dynamic environment.

Other Requirements :

- Willingness to work in a fast-paced setting and take on new challenges.
- Ability to learn quickly and take initiative.
- Experience with auditing is a plus.
- Prior internship experience is a plus but not required.

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits :

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Operations Executive (Freshers) (Bengaluru)
🏢 MANASUM SENIOR LIVING
📍 Bengaluru