Amc Support Executive (Bengaluru)

Amc Support Executive (Bengaluru)

09 Nov
|
Hykon India
|
Bengaluru

09 Nov

Hykon India

Bengaluru

Key Objective of the Role

To centralize all AMC backend operations, improve service efficiency, ensure timely documentation, and support sales & service teams by handling all coordination and administrative tasks.

1. Quotation & Proposal Preparation

- Prepare and share AMC quotations :

- Assist in preparing proposals for current and renewal AMC contracts :

- Follow up for quotation approvals

2. AMC Agreement Management

- Prepare AMC agreements as per company format :

- Ensure timely submission and signing of agreements :

- Track AMC expiry dates and initiate renewal process in advance

3. Payment & Billing Coordination

- AMC bill submission on time :

- Follow up with customers for pending payments :

- Coordinate for invoice submission and tracking :

- Maintain status of outstanding payments and update management

4. AMC PM Coordination & Scheduling

- Plan and schedule all Periodic Maintenance (PM) activities as per AMC contract terms :

- Coordinate with service team an Ensure all PM activities are completed on time :

- Collect the PM reports from Service team

5. Documentation & Reporting

- Ensure timely submission of PM reports to customers :





- Maintain proper records of all AMC-related documents (soft & hard copies) :

- Make the pending PM works and follow up the service team. :

- Arrange the meeting with AMC and service heads on PM completion

6. Internal Coordination

- Coordinate with sales team, service team, and accounts team :

- Support sales team by handling all backend documentation work :

- Ensure smooth information flow between departments

7. Data Management & Reporting

- Maintain updated AMC/WP customer database :

- Track :

- PM schedules :

- Service status :

- Payment status :

- Customer satisfaction report :

- Submit periodic MIS reports to management

8. Compliance & Process Improvement

- Ensure all AMC processes are followed systematically :

- Suggest improvements for better efficiency and customer satisfaction

Salary CTC : 2.5 L -3.5 L with other benefits Experience : 1-2 yrs

- Contact No: (phone hidden) _

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits :

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Amc Support Executive (Bengaluru)
🏢 Hykon India
📍 Bengaluru

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