Job Summary : We are seeking a Client Support Executive to assist clients by addressing queries, providing timely support, and ensuring a smooth service experience. The role involves regular client interaction, issue resolution, and coordination with internal teams to maintain high client satisfaction.
Key Responsibilities :
- Provide accurate information about products and services
- Resolve client issues and escalate when required
- Maintain client records and update CRM or support logs
- Coordinate with internal teams for timely resolution
- Ensure client satisfaction and service quality
Requirements :
- Fresher to 1 year experience in client support, customer service, or similar roles
- Positive communication skills (English & Hindi)
- Client-focused attitude with problem-solving ability
- Willingness to learn and adapt to processes
Preferred (Not Mandatory) :
- Experience in voice process / customer service/support roles
Job Types : Full-time, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits :
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund