Webel IT Park, Tower-II, Module No. 301, BN9, Sector V, Salt Lake, Kolkata - 700091
Location: Saltlake, Sector V, Kolkata
Job Type : Full-Time
We are looking for a confident, clear-spoken, and persuasive Telecaller to join our team. In this role, you will be the first point of contact for potential customers, introducing them to our AI solutions and guiding them through the initial registration process.
Key Responsibilities
Lead Generation: Reach out to potential clients to introduce Whatsapp & AI chatbot services and explain the benefits of our AI chatbot.
Product Explanation: Clearly communicate the pricing structure of the service and the value of the 7-day free trial.
Follow-ups: Maintain a database of leads and conduct regular follow-ups to convert trial users into annual subscribers.
Payment Coordination: Explain payment options, including the online gateway and NEFT transfers.
Reporting: Maintain daily logs of calls made, interested prospects, and successful registrations.
Required Skills & Qualifications
Communication:
Excellent verbal communication skills in English, Hindi and bangla (optional).
Persuasion: Ability to handle objections professionally and close deals.
Tech Savvy: Basic understanding of websites and AI (training will be provided for specific bot configuration).
Experience: Prior 2 years of experience in telecalling, inside sales, or customer support is a plus, but freshers with great communication skills are welcome.
Education: Higher Secondary (12th Pass) or Graduate.
What We Offer
Training: Comprehensive support and training on the InfiAI platform and implementation.
Incentives: Competitive salary with performance-based bonuses for successful conversions.
Growth: Opportunity to work in the rapid-growing AI and digital marketing industry.
Job Overview
Role: Telecaller / Inside Sales Executive
Working Hours: [10:00 AM - 7:00 PM] Monday to Fri and on alternate saturday 10 AM to 5 PM