Urgent Job Opening for Wellness Center

Salt World, a unique wellness center based out of Bangalore is bringing world-class experiences like float tank, salt cave, ice cold plunge, infrared sauna, red light therapy.

We are looking for a reliable, professional, and empathetic Client Engagement & Scheduling Coordinator to be the front face of our organization. This is a client-facing voice and text chat role where you will be the first point of contact for all prospective and existing clients. You will attend every scheduled and incoming client call/WhatsApp message, clearly explain our experiences and services in detail, understand client requirements, and seamlessly assign & book appointments by referring to the live tracker, calendar, and slot schedule.

Your tone on every call/WhatsApp message must reflect empathy, confidence, responsibility, and professionalism . You will own the complete end-to-end client scheduling journey and ensure zero drop-offs due to unavailability or miscommunication.

Key Responsibilities

- Attend all client calls/WhatsApp message without fail and represent the organization as its front face.
- Explain our experiences, case studies, service offerings, process, and value proposition to clients in clear, detailed, and structured manner .
- Actively listen, understand client needs, pain points, and expectations during calls.
- Demonstrate excellent communication skills and emotional intelligence so that every client feels heard, valued, and confident in our capabilities.
- Check real-time availability in the tracker, master calendar, and slot schedule and assign the most suitable time slot to the client.
- Book appointments instantly during the call and send calendar invites with all necessary details.
- Handle rescheduling, cancellations, and follow-ups professionally while maintaining the integrity of the schedule.
- Maintain accurate records of all calls, bookings,



and client notes in the tracker.
- Escalate any complex queries or concerns to the concerned team immediately.
- Ensure 100% call attendance and zero scheduling conflicts.

Must-Have Skills & Qualities

- Exceptional verbal communication in English (clear pronunciation, neutral accent, professional tone).
- Natural ability to convey empathy and responsibility through voice - warm, trustworthy, and reassuring.
- Robust listening & understanding skills - ability to grasp client requirements quickly.
- High sense of ownership and accountability (you must attend every call you are assigned).
- Organized and detail-oriented with excellent time-management skills.
- Comfortable using Google Calendar, Outlook, Excel/Google Sheets tracker, and basic CRM tools.
- Positive attitude, patience, and client-first mindset.

Experience & Qualifications

- 1 to 2 years of experience in client servicing, appointment scheduling, inside sales, customer support, or virtual assistance (voice-based role preferred).
- Proven track record of handling high volumes of client calls and scheduling.

Must Have :

- Should own a laptop and a smart phone.

If you are someone who takes pride in being the reliable first impression of an organization, loves helping clients, and can manage schedules with precision, this role is for you.

Salary :

- Best in industry.
- Performance linked incentive/bonus.

Job Location : HSR Layout Bangalore/Hybrid, Share CV to infoatsaltworlddotin

Pay: From ₹20,000.00 per month

Benefits :

- Flexible schedule
- Paid sick time
- Paid time off

Ability to commute/relocate:

- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you own a laptop and a smart phone?
- Are you fine with hybrid (50% work from office & 50% remote)?

Work Location: Hybrid remote in HSR Layout, Bengaluru, Karnataka

📌 Client Engagement Executive (Hisar)
🏢 SALT WORLD
📍 Hisar