- Handle incoming customer calls and respond to queries related to products, services, and stock availability.
- Coordinate with customers regarding order status, delivery timelines, and updates.
- Follow up with customers for pending payments and maintain payment records.
- Onboard new customers onto the company’s software platform and guide them through the process.
- Maintain accurate and up-to-date customer data, ensuring proper data hygiene within the system.
- Work closely with logistics and operations teams to ensure smooth order processing and delivery.
- Support the sales team with backend coordination and administrative tasks.
- Build and maintain strong relationships with customers to ensure satisfaction and retention.
Job Types : Full time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund