Job Profile: CRM In Charge

Company: Metisse Exports LLP

Location: C-44, Sector 7, Noida, Uttar Pradesh - 201301

Industry: 100% Export-Oriented Garment Manufacturing

Employment Type: Full-Time

Department: Operations / Administration

Reporting To: Operations Manager / Senior Management

About the Company

Metisse Exports LLP is a 100% export-oriented garment manufacturing company located in Noida Sector 7. Established in 2016, we specialize in high-quality ladies’ dresses, women’s clothing, woven garments, promotional bags, and related apparel for international buyers, primarily European fashion brands. Our modern factory focuses on product development, timely production, and strict quality standards to serve global markets efficiently.

Job Summary

We are looking for a proactive, detail-oriented, and organized ERP In Charge to manage our Customer Relationship Management (ERP) system. The role is critical in ensuring accurate, real-time data flow across the organization. You will handle manual data entries, coordinate with all departments (Production, Merchandising, Sales, Quality, Dispatch, etc.), report errors promptly, and actively suggest process improvements for smoother day-to-day operations in our fast-paced export garment factory.

Key Responsibilities

Update and maintain the CRM database through timely manual entries of orders, production status, customer communications, shipments, and other operational data.

Coordinate with all departments to collect complete, accurate, and up-to-date information required for CRM updates.

Verify data accuracy before entry and ensure seamless integration of information from various sources.

Identify, investigate, and promptly report any errors, discrepancies, or system issues to the concerned teams or management.

Analyze current ERP processes and proactively suggest improvements to enhance data accuracy, operational efficiency, and workflow smoothness.





Generate regular and ad-hoc reports from the ERP for management review and decision-making.

Maintain confidentiality and security of all customer, buyer, and internal business data.

Support training of other staff on ERP usage and best practices as and when required.

Assist in any ERP-related projects or process automation initiatives.

Qualifications & Experience

Education : Graduate in any discipline (BBA, BCA, or Commerce preferred).

Experience : 1-3 years of relevant experience in CRM management, data entry, or administrative roles.

Experience in garment manufacturing, apparel export, or similar industry will be a strong advantage.

Skills & Competencies: Proficiency in CRM software (manual entry experience essential; knowledge of any ERP/CRM used in apparel industry is a plus).

Excellent command of MS Office, especially Excel (formulas, pivot tables, data validation).

Strong coordination and interpersonal skills to work effectively with multiple departments.

High attention to detail and accuracy in data handling.

Good analytical and problem-solving abilities with a process-improvement mindset.

Ability to work independently as well as in a team in a factory environment.

Strong written and verbal communication skills in English and Hindi.

What We Offer

Competitive salary commensurate with experience and skills.

Statutory benefits (PF, ESI, Gratuity as applicable).

Opportunities for learning and growth in a growing export-oriented garment company.

Supportive work culture with direct exposure to senior management.

Job Location: Factory premises - C-44, Sector 7, Noida (full-time on-site role).

This role is ideal for a meticulous professional who thrives on accuracy, coordination, and continuous improvement in a energetic garment export workplace.

Job Types : Full-time, Permanent

Pay: ₹300,000.00 - ₹350,000.00 per year

Benefits :

- Paid sick time
- Provident Fund

Work Location: In person

📌 ERP Executive (Noida)
🏢 Metisse Exports
📍 Noida