- Manage end-to-end CAWI research projects from feasibility to final delivery.
- Coordinate and execute full lifecycle and sample-only projects.
- Conduct feasibility checks and determine sampling requirements.
- Manage survey launches, survey testing, and questionnaire reviews.
- Monitor fieldwork progress, quotas, response rates, and project timelines.
- Coordinate with panel providers, vendors, and sample partners to achieve research objectives.
- Ensure data quality through quality checks, respondent validation, and compliance monitoring.
- Track project budgets, timelines, and operational metrics.
- Serve as the primary point of contact for clients and provide regular project updates.
- Handle stakeholder communication and manage project escalations.
- Work closely with survey programming, data processing, and analytics teams.
- Manage multiple concurrent studies while maintaining delivery timelines.
- Support project reporting, MIS preparation, and performance tracking.
- Ensure successful execution of B2B, B2C, Healthcare, and other quantitative research studies.
- Drive continuous improvement in survey operations, field management, and client satisfaction.
Preferred candidate profile
Technical Competencies
- Online Survey Operations Management
- Field Survey Planning & Execution
- Qualtrics Platform Knowledge
- Decipher Platform Knowledge (including Redirect Implementation)
- Data Quality Management & Validation
- Survey Methodologies & Sampling TechniqueWord
- CAPI / CATI / CAWI Methodologies S Reporting & Analytics
- MS Excel / Google Sheets Proficiency
- Field Quality-Control Processes