Has responsibility for handling daily documentation tasks in line with the Client/Process IOPs and ensures quality of service is maintained at all times. May support peers with technical or process related challenges during process execution.
Responsibilities
- Has accountability for preparation of export/import documentation and submission of the same timely and accurately to stakeholders.
- Adheres to IOPs and deviations to be checked prior with stakeholders.
- Focuses on data quality to ensure SLAs are met.
- Up-to-date understanding/training of Process and IOPs to create documentation.
- May perform root cause analyses in the event of escalations.
- May train current hires on the process(es).
📌 Documentation Specialist -ICM,CRVR & AV (Pune)
🏢 A.P. Moller - Maersk
📍 Pune
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