- Manage and resolve customer complaints professionally and promptly.
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and diagnose issues using various tools and techniques.
- Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
- Develop and maintain knowledge base articles for future reference.
- Analyze customer feedback and suggest process improvements.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Sr Associate - Service Desk () (Pune)
🏢 Microland
📍 Pune
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