- Handle incoming leads from various channels (digital campaigns, portals, walk-ins, referrals) - Qualify leads based on budget, requirements, and intent - Maintain and update lead data in CRM systems
2. Client Interaction
- Contact potential clients via calls, emails, and messages - Understand customer needs and suggest suitable projects - Provide accurate project details (pricing, amenities, location benefits)
3. Site Visit Coordination
- Schedule and coordinate site visits with sales executives - Ensure clients are properly briefed before visits - Follow up post-visit for feedback and conversion
4. Sales Support
- Work closely with the sales team to ensure smooth handover of qualified leads - Assist in achieving sales targets by nurturing leads - Track lead progress and conversion ratios
5.Reporting
- Maintain accurate records of interactions in CRM - Generate daily/weekly reports on leads, conversions, and pipeline - Analyze lead quality and campaign performance
6. Customer Relationship Management
- Build and maintain strong relationships with prospects - Handle initial queries and objections professionally - Ensure high customer satisfaction
Preferred candidate profile
- Solid communication and negotiation skills
- Knowledge of real estate market, property types, and pricing
- Experience with CRM tools
📌 Presales Manager (Pune)
🏢 Naiknavare Developers
📍 Pune
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