We are looking for a Expert Success Executive to join a growing HappinessCue team in Gurugram / Noida. The role helps ensure that clients and experts have a smooth experience on HappinessCue. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities
- expert communication
- profile information
- verification coordination
- scheduling
- booking support
- session follow-up
- feedback handling
- service-quality checks
Requirements
- Attention to detail
- dependable follow-through
- comfortable communication with different stakeholders
- The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams
- The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance
- The expected experience range is 0-4 years; robust candidates with closely relevant experience may also be considered