09 Nov
|
AXIS SERVICES
|
Hyderabad
09 Nov
AXIS SERVICES
Hyderabad
Job Title: Associate International Non-Voice Customer Support
Walk-in date: 17th Oct 2026
Role: Customer Support Associate (Non-Voice)
Job Type: Full-Time
Work Location: Hi-Tech City, Hyderabad (Work From Office)
Job Description:
We are hiring candidates for the position of Associate International Non-Voice Customer Support. Both freshers and experienced candidates are welcome to apply.
Roles and Responsibilities:
- Handle international customer queries through Chat and Email.
- Document customer interactions, feedback, and resolutions accurately in the system.
- Provide excellent customer service with empathy, patience, and professionalism.
- Assist customers with product/service features, usage, and updates.
Eligibility Criteria:
- Experience: Both Freshers and experienced candidates can apply.
- Education: Graduates and undergraduates are eligible.
- Minimum 1 year of international customer support experience preferred for experienced candidates.
- Candidates with International Voice, Semi-Voice, or Non-Voice experience are eligible.
- Good English communication skills, including written communication and comprehension.
- Willingness to work in Rotational shifts (24/7)
- Immediate joiners preferred.
- Age criteria: Below 34 Years
- Should not have any absconding history
Salary Package:
- Freshers: Up to 3.5 LPA
- B.E./B.Tech Graduates: Up to 4 LPA
- Experience:
- International BPO Experience: Up to 5.5 LPA, based on previous CTC and relevant experience.
- Content Moderation Experience: Up to 5.8 LPA (Min 1 year)
Work Schedule:
- 5 days working with 2 days off.
- Rotational shifts.
- Predominantly night shifts.
Transportation:
- One-way cab facility available within a 25 KM radius.
How to Apply:
Interested candidates can apply through Naukri by sharing their updated resume. Shortlisted candidates will be contacted for the next steps in the recruitment process. Apply now to explore this opportunity!
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2. Job Title: Associate International Voice Process (US Healthcare) || Virtual Interview
Job Location: Hi-Tech City, Hyderabad
Work Mode: Work From Office
Job Type: Full-Time
Salary Package:
Freshers: 3.25 LPA, 21K Take Home Per month
Eligibility Criteria:
- Undergraduates and Graduates are eligible.
- Freshers can apply.
- Eligible pass-out years: 20212026.
- Good English communication skills with B1/B2 fluency.
- Willingness to work in an international voice process.
- Immediate joiners preferred.
- B.Tech, Postgraduates, and candidates currently pursuing their education are not eligible.
- Age: Below 28 years
- Absconding will work
Key Responsibilities:
- Handle inbound and outbound customer calls related to the US Healthcare process.
- Communicate professionally with customers and provide accurate information.
- Understand customer queries and ensure appropriate resolution.
- Maintain accurate customer records and follow process guidelines.
Work Schedule & Benefits:
- 5 days working.
- Saturday and Sunday fixed week-offs.
- 2-way cab facility within a 30 KM radius.
- Learning opportunities and growth opportunities.
Selection Process:
HR Round Assessment Operations Round
Interview Mode: Walk-in / Virtual
How to Apply:
Interested candidates can apply through Naukri with their updated resume. Shortlisted candidates will be contacted regarding the next steps in the recruitment process.
📌 International Voice & Non-Voice | Freshers & Exp | Up To 5.5 LPA | Hyd (Hyderabad)
🏢 AXIS SERVICES
📍 Hyderabad