Position: Project Manager - SAP SD, OTC, and Customer Service

Location: Remote (India)
Project Duration: 12+ Months

Time- 05:30 pm IST to 2 :30 am IST

We are seeking a skilled and detail-oriented Project Manager with a strong background in the SAP Sales and Distribution (SD) module, Order-to-Cash (OTC) processes, and Customer Service. In this role, you will lead cross-functional teams, manage project lifecycles, and ensure successful delivery of SAP SD and OTC-related initiatives. You will work closely with stakeholders to define project scope, ensure alignment with business objectives, and drive continuous improvement.

Key Responsibilities:

- Lead and manage end-to-end SAP SD and OTC projects, including planning, execution, monitoring, and closure.
- Collaborate with business stakeholders to gather and document requirements for SAP SD, OTC, and Customer Service processes.
- Define project scope, deliverables, timelines, and resources while ensuring alignment with business goals.
- Manage project risks, issues, and dependencies; implement mitigation strategies as needed.
- Ensure successful delivery of SAP SD enhancements and process improvements across Order-to-Cash cycles.
- Drive system integrations, data migrations, and testing efforts.
- Communicate project status, milestones, and key updates to senior management and stakeholders.




- Work with technical teams to ensure functional specifications align with system configurations.
- Provide leadership in managing change requests and ensuring solution design meets business needs.
- Facilitate user training, documentation, and post-go-live support.

Qualifications:

- 10+ years of project management experience, preferably in SAP SD, OTC, and Customer Service domains.
- Robust understanding of SAP SD module, including pricing, billing, order management, and logistics execution.
- Experience managing large-scale SAP implementations, upgrades, or enhancements.
- Proficiency in the Order-to-Cash lifecycle and knowledge of Customer Service processes.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
- Excellent stakeholder management, communication, and problem-solving skills.
- Familiarity with Agile or Waterfall project methodologies.
- PMP, PRINCE2, or equivalent project management certification is a plus.
- Experience with SAP S/4HANA is highly desirable.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Project Manager - SAP SD, OTC, and Customer Service (India)
🏢 Global Business Ser. 4u
📍 India