- Receive and register customer service requests and machine breakdown complaints.
- Coordinate with service engineers and technicians for site visits.
- Schedule preventive maintenance and breakdown maintenance activities.
- Follow up on machine installation, commissioning and servicing.
- Maintain service reports, job cards and customer records.
- Coordinate spare parts requirements with the stores and purchase departments.
- Track pending service calls and ensure timely resolution.
- Communicate with customers regarding service schedules and job status.
- Prepare daily, weekly and monthly service reports.
- Coordinate warranty claims and AMC (Annual Maintenance Contract) activities.
- Follow up with customers for service feedback and satisfaction.
- Maintain records of machine history and service activitie

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Service Coordinator (India)
🏢 North India Compressor
📍 India