Key Responsibilities

- Handle inbound and outbound customer calls professionally.
- Assist US-based customers with their queries, concerns, and requests.
- Provide accurate information and timely resolutions.
- Maintain customer records and update information in the system.
- Prepare reports and maintain data using MS Excel and MS Word.
- Respond to customer emails and follow up on pending queries.
- Ensure customer satisfaction through effective communication and problem-solving.
- Follow company policies, quality standards, and customer service guidelines.

Required Skills & Qualifications

- Good verbal and written communication skills in English.
- Basic to intermediate knowledge of MS Office (MS Excel, MS Word, and Outlook).
- Good typing and computer skills.
- Robust problem-solving and interpersonal skills.




- Ability to handle customer queries professionally.
- Customer-focused attitude with a willingness to learn.
- Freshers and experienced candidates can apply.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- WEST DELHI NEARBY (PLS MENTION YOUR CUTRRENT LOCATION)
- IMMEDAITE JOINER
- MS-Excel & MS-Word Knowledge (MUST)

Education:

- Bachelor's (Required)

Experience:

- US Support: 1 year (Required)

Language:

- English (US English- Fluent) - Can Only Apply (Required)

Work Location: In person

📌 US Customer Support (Work From Office) (India)
🏢 Omega Biznis Support (India) Private
📍 India