Job Summary

We are looking for an experienced and result-oriented Showroom Manager to oversee the overall operations of a two-wheeler and four-wheeler automobile showroom. The candidate will be responsible for managing sales teams, achieving sales targets, handling customer relationships, monitoring daily showroom operations, and ensuring business growth and profitability.

Key Responsibilities

A. Sales & Business Development

- Develop and implement sales strategies to achieve monthly and annual sales targets.
- Monitor two-wheeler and four-wheeler sales performance.
- Generate new business opportunities and increase showroom sales.
- Monitor enquiries, follow-ups, bookings, and vehicle deliveries.
- Develop strategies to improve lead conversion and customer acquisition.
- Monitor competitor activities and market trends.

B. Team Management

- Manage, guide, and motivate the sales executives and other showroom staff.
- Allocate individual sales targets and monitor performance.
- Conduct regular sales review meetings.
- Provide product knowledge and sales training to team members.
- Ensure discipline, attendance, and skilled behaviour among employees.

C. Customer Relationship Management

- Ensure excellent customer service throughout the sales process.
- Handle customer complaints, escalations, and feedback.
- Maintain good relationships with existing and prospective customers.
- Ensure proper follow-up with customers after vehicle delivery.
- Improve customer satisfaction and referral business.

D. Showroom Operations





- Oversee daily showroom activities and ensure smooth operations.
- Ensure proper display and availability of vehicles.
- Monitor vehicle stock, bookings, billing, and delivery schedules.
- Coordinate with the service, finance, insurance, and RTO teams.
- Ensure proper documentation and compliance with company policies.
- Maintain showroom cleanliness, presentation, and brand standards.

E. Financial & MIS Management

- Monitor sales revenue, profitability, and operational expenses.
- Track daily, weekly, and monthly sales reports.
- Monitor finance, insurance, accessories, and exchange sales.
- Ensure timely collection of customer payments.
- Prepare and submit sales performance reports to management.

Required Qualifications & Skills

- Bachelor's degree in Business Administration, Marketing, or a related field.
- 5–8 years of experience in automobile sales and showroom operations.
- Previous experience as a Showroom Manager or Sales Manager preferred.
- Good knowledge of two-wheeler and four-wheeler sales operations.
- Strong leadership and team management skills.
- Excellent communication and negotiation skills.
- Knowledge of vehicle financing, insurance, exchange, and RTO procedures.
- Good knowledge of MS Excel, Word, and CRM software.
- Ability to handle sales targets and business pressure.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Showroom Manager (Madurai)
🏢 PEARL MOTORS
📍 Madurai