About the Role

We are looking for a smart, responsible and experienced professional to support our day-to-day office and business operations. The ideal candidate should be computer-savvy, organised, proactive and comfortable handling multiple responsibilities. We value professionalism, reliability, good communication skills and the ability to take ownership of assigned tasks.

Minimum Requirements

- Fluent in reading, writing and speaking English, with good Hindi communication skills.
- Very good computer skills and a minimum typing speed of 40 WPM.
- Working knowledge of Excel, Google Sheets and business software platforms.
- At least 2 years of relevant work experience. Freshers should not apply.
- Available to join immediately.
- Residing within 5 km of Sector 142, Noida, or willing to relocate nearby.

Key Responsibilities

- Process, manage and track online orders across e-commerce and digital platforms, ensuring accuracy and timely updates.
- Coordinate with logistics partners and customers to ensure timely delivery and resolve shipment-related issues.
- Handle CRM chats, emails and customer enquiries with professional communication and timely follow-ups.
- Manage returns, refunds and claims, ensuring proper documentation and resolution.
- Maintain inventory,



stock records and office supplies, ensuring accurate tracking and timely replenishment.
- Monitor order status, identify delays or discrepancies, and take corrective action where required.
- Maintain organised records, spreadsheets and operational reports using Excel, Google Sheets and relevant software.
- Manage day-to-day office administration and back-office operations, ensuring smooth and efficient workflows.

Candidate Requirements

- Graduate with good academic performance and logical thinking.
- Minimum 2 years of relevant work experience.
- Polite, professional and dependable, with a positive attitude.
- Punctual, organised and capable of managing responsibilities independently.
- Takes ownership of work and follows tasks through to completion.

How to Apply

Preference shall be given to candidates who send a cover note along with their resume, typing speed, overall computer proficiency, availability of interview and earliest date of joining through whatsapp on +91-XXXXXXXXXX

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Work Location: In person

📌 Office Executive (Noida)
🏢 Strat & Wolf
📍 Noida