Chat Support Associate (Kochi)

Chat Support Associate (Kochi)

09 Nov
|
33 Holdings Global
|
Kochi

09 Nov

33 Holdings Global

Kochi

Respond promptly to customer inquiries via online chat platforms.

Provide accurate information about our products and services.

Assist customers with Booking Appoiments

Resolve customer complaints and escalate complex issues to the appropriate department.

Ensure high levels of customer satisfaction through timely and effective communication.

Collaborate with other team members to improve processes and enhance the overall customer experience.

Maintain detailed records of customer interactions and transactions.

Stay up-to-date on company policies, products, and promotions.

Eligibility criteria - Freshers / Experienced - with good communication skills

have willingness to learn and adapt.

Advantages:

- Health insurance
- Paid time off
- Provident Fund

Language:

- English (Preferred)

Location:

- Kochi, Kerala (Preferred)

Work Location: In person

📌 Chat Support Associate (Kochi)
🏢 33 Holdings Global
📍 Kochi

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