- Handle inbound and outbound voice calls for customer support, servicing, and inquiries
- Maintain accurate records of inventory, vendor contacts, and service schedules
- Create and manage invoices, inventory logs, and parts ordering
- Collaborate with team members to ensure smooth service delivery and problem resolution
- Prepare daily reports and assist in maintaining operational trackers
- Maintain professionalism and empathy while handling escalated queries
Requirements:
- 1-2 years of relevant experience in operations, BPO, logistics, or customer service
- Excellent spoken and written English communication skills (mandatory)
- Ability to work independently, multitask, and manage time effectively
- Strong problem-solving skills and attention to detail
- Freshers will not be considered
No Cab Facility Available
Language
English (Required)
Pay: ₹14,000.00 - ₹18,000.00 per month
Perks:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Care Executive (Panchkula)
🏢 Winni.in
📍 Panchkula
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