JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through skilled growth, flexibility, and personalized perks to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview
Job Title: Regional Governance Lead- APAC
Department: Alcon Account
Reports To: [Regional Workplace Lead – APAC]
Location: [Delhi/City/Region]
Employment Type: Full-time
Position Summary
The Regional Workplace Lead is accountable for driving workplace excellence across multiple sites, ensuring seamless service delivery, client satisfaction, and alignment with JLL’s global workplace strategy. This role demands strong operational leadership combined with strategic foresight to deliver workplaces that are efficient, inspiring, and human‑centered.

Key Responsibilities:
My Workplace Governance
Govern Operations by establishing a clear rhythm of the business, including annual planning, quarterly reviews, and monthly updates.
Guide regional teams on governance processes and required content.
Integrate regional input into country governance materials.
Support SLA standards development between My Workplace and the business, in partnership with country leaders.
Assist global leadership in maintaining organizational structure, operating model, and staffing documentation.
Facility Condition Assessment Oversight
Oversee in-country lead for Facility Condition Assessments.
Guide to process development and documentation refinement.
Direct data aggregation and analysis from regional teams.
Secure collaboration to address assessment of outputs and drive action plans.

Communication:
Communicate frameworks, policies, and expectations clearly to senior leaders and regional teams to ensure alignment with priorities.
Share accurate updates through structured reports, reviews, and dashboards to build trust and accountability.
Provide coaching and direction to regional teams, ensuring consistency while respecting local nuances.




Facilitate discussions with leaders, auditors, and regulators to address risks, compliance, and performance outcomes.
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Analysis:
Spot gaps or misalignments in governance across regions and recommend solutions.
Consolidate regional information into clear summaries for global integration and aggregation.
Analyze data across regions to highlight differences and drive actionable insights.
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Contract Governance:
Lead governance processes across regional accounts, ensuring compliance with contractual obligations.
Facilitate governance meetings, reporting, and documentation to maintain transparency and accountability.
Act as the primary escalation point for governance‑related issues.
Performance Management
Monitor KPIs and service delivery metrics across regions.
Implement corrective action plans and drive continuous improvement initiatives.
Provide performance insights and recommendations to senior leadership.
Program & Transformation Leadership
Oversee regional programs and projects, ensuring alignment with global strategies.
Support change management initiatives during workplace transitions or redesigns.
Drive innovation and sustainability within governance frameworks.

Stakeholder Engagement
Build trusted relationships with clients and internal stakeholders.
Align governance frameworks with business priorities and client expectations.
Deliver clear, structured communication to senior executives and partners.
Data & Insights
Leverage analytics to track performance, identify risks, and optimize service delivery.
Use data driven insights to inform governance decisions and strategic planning.
Risk & Compliance
Ensure adherence to health, safety, and regulatory standards.
Support business continuity planning and crisis management.
Mitigate risks through proactive monitoring and compliance frameworks.
Technology & Digital Enablement
Champion digital solutions to boost efficiency and employee experience.
Recommend smart technologies, automation, and AI tools.




Enable real‑time insights through integrated platforms.

Key Contributions
Operational Excellence – Ensured consistent workplace services across sites with full compliance.
Client Satisfaction – Built stakeholder trust by aligning governance with business priorities.
Innovation Leadership – Deployed smart technologies and digital platforms to boost efficiency.
Sustainability Impact – Embedded sustainable practices to reduce waste and optimize resources.
Strategic Alignment – Leveraged data insights to support global workplace strategies.
Risk Mitigation – Strengthened compliance and crisis management for business continuity.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 APAC Governance Lead (Bengaluru)
🏢 JLL
📍 Bengaluru