Key responsibilities

- Handle incoming student enquiries through phone calls, WhatsApp and direct visits.
- Make outbound calls to students who enquire about courses.
- Understand students' educational backgrounds, career goals and learning requirements.
- Explain course details, curriculum, duration, fees and internship opportunities.
- Recommend suitable courses based on students' interests and career objectives.
- Follow up with interested students regularly and convert enquiries into admissions.
- Handle student questions, objections and concerns professionally.
- Schedule counselling sessions, demo classes and institute visits.
- Maintain enquiry records, call status and follow-up details in CRM or Google Sheets.

Required skills

- Excellent verbal communication and interpersonal skills.
- Good listening and understanding abilities.




- Ability to explain technical courses in easy language.
- Confidence in handling incoming and outgoing calls.
- Persuasion, negotiation and convincing skills.
- Good follow-up and relationship-building skills.
- Basic computer knowledge, WhatsApp and MS Office/Google Sheets.
- Positive attitude, patience and willingness to learn.
- Preferred qualities
- Friendly and approachable personality.
- Active listener who understands student requirements.
- Target-oriented and result-driven.
- Ability to handle multiple enquiries simultaneously.
- Professional behaviour and a student-focused approach.

📌 Admission Counsellor (Hyderabad)
🏢 DIGIT Institute
📍 Hyderabad