About Hiwaga

Hiwaga is a growing Beauty Clinic & Salon brand focused on delivering quality beauty, skin, hair and salon services across multiple locations.

We are looking for enthusiastic and result-orientated telemarketing executives who can handle inbound digital leads, understand customer requirements, build interest in our services and convert potential customers into confirmed appointments and physical walk-ins.

Key Responsibilities

- Handle and follow up with leads generated through Meta Ads, WhatsApp, Google Ads and other digital marketing campaigns.
- Understand customer requirements, interests, service preferences and purchase intent.
- Analyse and qualify leads based on their interest, budget, location and readiness to visit.
- Communicate service benefits, offers and relevant information effectively.
- Build customer confidence through professional and persuasive conversations.
- Convert interested leads into confirmed appointments and physical walk-ins at Hiwaga branches.
- Maintain consistent follow-ups with interested, pending and non-responsive leads.
- Handle customer objections and queries to improve lead conversion.
- Coordinate with branch teams to ensure smooth customer visits.
- Update lead status, follow-up remarks and appointment details in CRM/Google Sheets.
- Achieve daily and monthly targets for qualified leads, appointments and walk-ins.





Required Skills
- Excellent verbal communication and convincing skills.
- Ability to understand customer psychology and identify genuine prospects.
- Robust lead qualification and follow-up skills.
- Ability to handle objections and convert enquiries into appointments.
- Customer-focused approach with a positive attitude.
- Basic knowledge of CRM, Google Sheets and lead management.
- Experience in telemarketing, telesales, lead generation or customer relationship management is preferred.

Performance ExpectationsThe candidate will be evaluated based on:
1. Lead Contact & Response Rate.
2. Lead Qualification Quality.
3. Follow-up Effectiveness.
4. Appointment Booking Rate.
5. Actual Walk-in Conversion.
6. Overall Lead-to-Walk-in Conversion Rate.

Important: This role is not limited to making calls. The primary responsibility is to understand every lead, build customer interest and generate genuine walk-ins for Hiwaga branches.

Job Details

- Company: Hiwaga Beauty Clinic & Salon
- Job Role: Telemarketing Executive
- Employment Type: Full-time
- Experience: 1–3 years preferred (freshers with excellent communication skills can also apply)
- Location: Hyderabad
- Industry: Beauty, Wellness & Salon

Interested candidates can apply through LinkedIn.

📌 Telemarketing Executive – Lead Conversion (Hyderabad)
🏢 Hiwaga Beauty Clinic
📍 Hyderabad