Secretary to Director / Front Office Executive

Industry: Healthcare / Mental Healthcare

Location: Kammanahalli, Bengaluru

Experience: 14 Years (Freshers with valuable communication skills may also apply)

Qualification: Graduate in any discipline

Age Preference: Below 35 years

Working Days: As per organisation policy

Working Hours: 10:00 AM to 6:00 PM

Job Summary

We are looking for a well-organised, presentable and responsible Secretary to the Director / Front Office Executive to manage front office operations and provide administrative support to the Director of a reputed mental healthcare and neuropsychology centre.

The candidate will be the first point of contact for patients, visitors and callers and should be comfortable handling appointments, coordinating schedules and maintaining qualified communication.

Key Responsibilities

1. Handle incoming phone calls, respond to enquiries and direct calls appropriately.
2. Manage the Director's calendar and schedule patient consultations and appointments.
3. Coordinate, confirm and reschedule appointments as required.
4. Welcome patients and visitors and ensure a smooth front office experience.
5. Maintain patient records,



appointment registers and daily documentation.
6. Coordinate with doctors, psychologists and other staff members.
7. Handle emails, correspondence and routine administrative activities.
8. Maintain confidentiality of patient information and professional records.
9. Manage day-to-day reception and office administration.
10. Assist the Director with scheduling meetings and other administrative requirements.

Required Skills

- Excellent verbal communication and telephone etiquette.
- Good English communication; knowledge of Kannada is an added advantage.
- Working knowledge of MS Word and MS Excel.
- Good organisational and time-management skills.
- Ability to manage appointments and multiple responsibilities.
- Professional attitude, patience and a pleasant personality.
- Ability to maintain confidentiality and handle sensitive information.

Ideal Candidate A mature, organised and responsible individual who can independently manage the front office, handle calls and appointments, and provide effective administrative support to the Director.

📌 Secretary To Director / Front Office Executive (Bengaluru)
🏢 Titan Consultancy
📍 Bengaluru