Specialist - System Management

Job Title Production Services Specialist

Key Responsibilities

Provide L2L3 production support for data platforms and ETL systems

Monitor troubleshoot and resolve failures in Hadoop Informatica and DataStage workflows

Perform batch job monitoring and scheduling using Autosys

Analyze job failures data issues and performance bottlenecks perform root cause analysis RCA

Support databases including Oracle DB2 and Teradata for data validation and issue resolution

Write and execute SQL queries for data checks reconciliation and defect analysis

Perform LinuxUnix scripting for operational tasks and automation

Manage incidents problems and changes using ITIL processes and ITSM tools ServiceNow Helix

Coordinate with application DBA and infrastructure teams during production incidents

Participate in oncall and shiftbased support





Maintain SOPs runbooks and knowledge base documentation

Required Skills Primary

Hadoop ecosystem HDFS HiveSpark support perspective

Informatica PowerCenter IICS

IBM DataStage

Autosys batch scheduling and monitoring

Required Skills Secondary

Oracle DB2 Teradata SQL and data analysis

Linux Unix scripting

ITIL framework Incident Problem Change Management

ITSM tools ServiceNow Helix Remedy

Valuable to Have

Experience supporting largescale data warehouse environments

Exposure to performance tuning and capacity monitoring

BFSI or enterprise data platform experience

Knowledge of release and deployment support processes

📌 Production Support Specialist - Data Platforms and ETL Systems (Hyderabad)
🏢 Larsen u0026 Toubro Infotech Ltd (LTI)
📍 Hyderabad