Process Trainer - Accounts Receivable (Hyderabad)

Process Trainer - Accounts Receivable (Hyderabad)

09 Nov
|
Flexiple
|
Hyderabad

09 Nov

Flexiple

Hyderabad

Hiring for Ensemble Health Partners — via Flexiple, the recruiting partner on this role.

About the Company

Ensemble Health Partners runs end-to-end revenue cycle management for hundreds of US hospitals and health systems, and holds one of the largest shares of the US RCM market with 15,000+ people worldwide. Its India global capability centre in Hyderabad is growing its acute (hospital) accounts receivable operations, and every current AR batch needs strong trainers to get it production-ready.

About the Role

As Process Trainer – Accounts Receivable you will own how new hires and existing associates learn the AR process: from training needs analysis and content to classroom delivery, certification and the ramp to full productivity. The role is on-site in Hyderabad on the US shift (6:00 PM to 3:00 AM IST).

What you'll do

- Run training needs analysis with the Training Manager and Operations for every team you support.
- Build and update AR and RCM training content as client processes and payer rules change.
- Deliver new-hire and upskilling training across RCM verticals (AR follow-up, charge entry, payment posting) through classroom, virtual and on-the-job formats.
- Assess trainees through evaluations,



feedback sessions and certification tests.
- Track each batch monthly until it reaches 100% productivity, and run focus groups for the bottom quartile.
- Maintain training MIS and documentation, and run refreshers, workshops and seminars on a set cadence.

What you bring

- 3+ years of overall experience, with 2+ years as a trainer for US healthcare accounts receivable or revenue cycle management.
- Has taken new-hire AR batches through curriculum, delivery and certification to production.
- In-depth knowledge of the RCM lifecycle and terminology: ICD, CPT, HCPCS, EOBs, denials and appeals.
- Strong presentation and facilitation skills, and a way of measuring whether training worked.
- Proficiency in MS Office and LMS platforms.
- Graduate in any discipline; willing to work on-site in Hyderabad on the night shift.

Nice to have

- Hospital / acute (facility) billing experience.
- Certified Revenue Cycle Representative (CRCR), or a medical coding certification.
- B.Sc./M.Sc. Nursing, B.Pharm, M.Pharm or life sciences background.

Originally posted on: 23 Oct 2026

📌 Process Trainer - Accounts Receivable (Hyderabad)
🏢 Flexiple
📍 Hyderabad

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