Job Title: Operational Risk and Controls Leader

Responsible for Risk Management and Controls for Gloplax and its clients

Reporting

Functional reporting to CEO of Gloplax US, with administrative reporting to the Managing Director of Gloplax

Location

Hyderabad

Job Summary

This position is responsible for Risk Management and Controls for Gloplax and its clients. This position should manage staff both directly and indirectly within Gloplax and with client organizations.

This position is responsible for identifying, assessing, quantifying and managing risk across Gloplax and client Risk Programs. The individual must possess a good understanding of both Offshoring practices across Business Process, Information Technology, Shared Services and Data & Analytics, with a demonstrated ability to identifyand manage risk unique to these spacesin a global marketplace. Additionally, this position requires a strong working knowledge and experience in managing control requirements as it pertains to global corporations.

The position must work with numerous groups across Gloplax and within Client organizations supporting business risk management needs. The individual must be highly collaborative in their approachand demonstrate the ability to communicate effectively with regular updates to executive management.

This position requires a strong understanding of risk program requirements within numerous risk disciplines including Vendor management, Information Security, Business Continuity Planning, Records management, and others. The position will need to lead the creationof standards and effective reporting to demonstrate that risks are identified and managed across Gloplax and client organizations.

The position will also be expected to exhibit thought leadership in this space and develop frameworks, systems and reporting / analytics to demonstrate subject matter expertise for Gloplax when it comes to dealing with clients.The leader will also be required to support client acquisition with his / her expertise during client pitches.

Primary KRAs

Financial





- Responsible for forecasting and managing to meet the budget for all directand indirect reports within Gloplax and Client organizations.

Relationship Management

- Must work with Operational Risk and Controls Managers within Client Organizations
- Must work with business groups within our client partners
- Work closely with the Legal departments across geographies
- Must work with leaders within Gloplax

Strategic Management

- This position is responsible for identifying the strategic direction for Risk and Controls management for Gloplax and Client organizations
- Must be able to create industry leading frameworks, systems and reporting / analytics to demonstrate subject matter expertise for the company.

Operational Management

- Day-to-day management of Risk and Controls functions
- Effective periodic reporting to all stakeholders
- Collaborate with functions within Gloplax and Client organizations and demonstrate ownership of risks and issues with a view to building a solution instead of just identifying problems

Staff

- Current direct reports include 2 risk professionals with plans to increase over the next year
- Effectively managing staff and making them successful

Desired experience profile

Qualifications

- Postgraduate (MBA or Chartered Accountant or equivalent) will be preferred
- Certified risk professional and/or CRISC, CISA or CIA or similar certifications

Experience in Years

- 15-20 years of overall experience with a minimum of 8 years in the Operational Risk Management & Controls in global offshoring organizations across Business Process, Information Technology, Shared Services and Data & Analytics

Other

- Knowledge of the operational risk & controls framework and disciplines across geographies and industries
- Demonstrate solid negotiation, communication, presentation and influencing skills
- Proven ability in exercising independent judgment and applying prudent risk mitigation principles
- Consulting experience with senior management teams
- People Manager experience and excellent team player
- Ability to think strategically and develop superior frameworks, systems and reporting / analytics

📌 Operational Risk and Controls Leader (Hyderabad)
🏢 Gloplax Solutions
📍 Hyderabad