Hr Kurba (phone hidden)

Hr Sadiya (phone hidden)

Hr Iqra (phone hidden)

Hr Hatir (phone hidden)

Salary Upto 10 Lac

Exp 2 to 8 Yrs

Role & responsibilities

Process Specialist QC & QA, O2C (Cash Application, Billing and Collections)

Preferred candidate profile

- Minimum 3 to 10 years of relevant O2C experience covering Cash Application, Billing and/or Collections, including at least one year as a quality auditor; working knowledge of all three workstreams.
- Accounting fundamentals and accounts receivable knowledge, including customer ledger entries, receipt posting, invoice clearing, credit/debit notes, deductions, adjustments and reconciliations.
- Cash Application: knowledge of bank statements, remittance advice, customer/invoice matching, partial and on-account payments, unapplied/unallocated cash, short payments, overpayments, reversals and cash-to-ledger reconciliation.
- Billing: knowledge of sales orders/contracts, pricing, purchase order references, delivery/service evidence, customer master data, invoice creation, credit/debit notes, tax treatment and billing cut-off requirements.
- Collections: knowledge of AR ageing, overdue follow-up, collection prioritization, promises to pay, dispute/deduction management, customer statements, escalation protocols and approved write-off controls.
- End-to-end O2C process understanding, including upstream/downstream dependencies, approval requirements, segregation of duties, applicable tax requirements and customer data confidentiality.
- Practical ERP knowledge, including relevant transaction codes/reporting functions to extract and interpret customer ledgers, billing reports, cash allocation data and AR ageing; ability to identify control gaps using supporting evidence.




- QC/QA methodology: risk-based sampling, audit checklists, defect classification, calibration, RCA, CAPA effectiveness checks and quality reporting; working knowledge of Lean/Six Sigma tools.

Job duties and responsibilities

- QC Cash Application: audit receipt posting, customer/invoice matching, amount and currency accuracy, remittance evidence, partial payments, deductions, on-account/unallocated cash and reversals against approved procedures.
- QC Billing: validate invoice accuracy, customer details, contract/order references, pricing, quantities, tax treatment, delivery/service evidence, credit/debit note approvals, duplicate prevention and timely invoice submission.
- QC Collections: audit adherence to overdue follow-up schedules, accuracy of customer statements and collection notes, promise-to-pay tracking, dispute routing, escalation timeliness and supporting approvals for adjustments/write-offs.
- QA Process Assurance: review process execution and control design across O2C hand-offs; identify gaps in ownership, reconciliations, exception handling and SOP adherence, and recommend preventive controls.
- Implement risk-based sampling and audit checklists across Cash Application, Billing and Collections; maintain audit evidence, defect classifications and coverage against the agreed audit plan.
- Conduct internal/client calibration sessions, resolve differences in audit interpretation and communicate evidence-based findings to process teams and stakeholders.
- Collect and analyse process-level quality data: transaction accuracy, critical/repeat defects, billing rework, cash allocation timeliness, aged unallocated cash and collection follow-up compliance; report trends and improvement opportunities.

📌 C/ Quality (Cash Application, Billing and Collections) (Hyderabad)
🏢 Kwality Recruitments Mumbai
📍 Hyderabad