Lifestyle Manager - Hospitality Professionals Only (Guest Relations / Front Office / Concierge) (Bengaluru)

Lifestyle Manager - Hospitality Professionals Only (Guest Relations / Front Office / Concierge) (Bengaluru)

09 Nov
|
Padosipro
|
Bengaluru

09 Nov

Padosipro

Bengaluru

About PadosiPro

PadosiPro (PADOSIPRO PRIVATE LIMITED, Hyderabad) is a household lifestyle-services platform for busy Indian families. Families book what they need in the PadosiPro app - home services and repairs, errands, senior care, health coordination, travel, events, household staff and relocation. Every family also has one dedicated Lifestyle Manager, their single point of contact, who can book on their behalf and follows up until each task is done, with proof.

The role

You will be the dedicated Lifestyle Manager for a set of member families - the person they trust with their home and, often, with their parents. Think 5-star guest relations, where the "guests" are families and the "hotel" is their home.

What you will do

- Own every request from your families: understand it, confirm details, book the right partner provider, follow up and close it with proof (photos, receipts, confirmation).
- Step in when an app booking fails or needs attention: reschedule, replace the provider, escalate and resolve.
- Book on a family's behalf when they are short of time.
- Coordinate partner providers (technicians, caregivers, cleaners, drivers, pandits, caterers) and check quality, punctuality and pricing.
- Handle sensitive tasks personally: hospital and doctor visits, documents, government offices, keys and payments.
- Help families, many of them NRIs managing parents in India, through festivals,



events and emergencies calmly.
- Keep every request updated in our tools so nothing falls through the cracks.

Who we are looking for - HOSPITALITY BACKGROUND IS MANDATORY
- Minimum 2 years in hospitality: guest relations, front office, concierge, butler service, food and beverage service, housekeeping supervision, cabin crew, or luxury clienteling with a hotel brand.
- Experience with hotels, resorts, serviced apartments, airlines or premium hospitality chains. Applicants without hospitality experience will not be considered.
- Hotel management degree / diploma or IHM preferred; proven work experience matters more.
- Calm under pressure, warm, discreet and obsessive about follow-through.
- Explicit spoken and written English plus Hindi or the local language of your city.
- Comfortable with smartphone apps, WhatsApp, Google Sheets and email.
- Able to travel within the city; a two-wheeler with licence is a plus.

Cities

Mumbai, New Delhi, Gurugram, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad and Jaipur. Please mention your city when you apply - you will work with families in your own city.

Why join

- Early team at a founder-led startup - you shape how the Lifestyle Manager role works.
- Real ownership: your families know you by name.
- Growth path to Senior Lifestyle Manager / City Lead as we expand city by city.

📌 Lifestyle Manager - Hospitality Professionals Only (Guest Relations / Front Office / Concierge) (Bengaluru)
🏢 Padosipro
📍 Bengaluru

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