Role & responsibilities
- Manage end-to-end E-commerce operations for multiple businesses and brands.
- Manage online stores on Amazon, Flipkart, Meesho, Myntra and other marketplaces.
- Manage Shopify, WooCommerce and other E-commerce platforms.
- Create, upload and optimize product listings with SEO-friendly titles, descriptions, images and keywords.
- Manage product catalogs, pricing, inventory and stock updates.
- Handle order processing, cancellations, returns, refunds and customer queries.
- Monitor marketplace performance, sales reports and business analytics.
- Develop strategies to increase online sales, conversions and product visibility.
- Manage marketplace promotions, deals, discounts and offers.
- Monitor competitor pricing, product performance and market trends.
- Manage marketplace advertising campaigns such as Amazon Ads and Flipkart Ads.
- Coordinate with warehouse, logistics, customer support and marketing teams.
- Ensure accurate product information and timely order fulfillment.
- Prepare daily, weekly and monthly E-commerce performance reports.
- Use AI tools to improve product descriptions, listing optimization, market research and workflow efficiency.
Preferred candidate profile
- Graduate in any stream; E-commerce or Digital Marketing certification is an added advantage.
- 13 years of practical experience in E-commerce management.
- Hands-on experience with Amazon Seller Central and Flipkart Seller Hub.
- Knowledge of Meesho, Myntra and other online marketplaces.
- Experience managing Shopify or WooCommerce stores.
- Strong understanding of product listing and catalog management.
- Knowledge of inventory, pricing, order processing and returns management.
- Understanding of marketplace SEO and product ranking.
- Experience with Amazon Ads, Flipkart Ads or other marketplace advertising platforms.
- Knowledge of sales analytics, conversion rates and performance reporting.
- Basic knowledge of Excel and Google Sheets.
- Familiarity with ChatGPT, Google Gemini and other AI tools.
- Good communication, analytical and problem-solving skills.
- Ability to independently manage multiple products, marketplaces and projects.
- Candidates with practical experience and a proven portfolio will be preferred.
Perks and benefits
- Competitive Salary based on skills and experience.
- Performance-Based Incentives.
- Career Growth Opportunities.
- Professional Learning and Development.
- Prospect to Work with Multiple Brands and Industries.
- Exposure to Different E-commerce Marketplaces.
- AI Tools and Technology Learning Opportunities.
- Friendly and Supportive Work Environment.
- Skill Development and Career Advancement.
📌 E-commerce Specialist (Marketplace & Online Store Management) (Kolkata)
🏢 Byqen
📍 Kolkata